PRIVACY POLICY
KENOO PILATES STUDIO PRIVACY POLICY
Effective Date: October 16, 2026
Last Updated: October 16, 2026
At Selah Pilates NYC Corp., a New York corporation, doing business as Kenoo Pilates Studio (hereinafter referred to as “Kenoo Pilates”), your privacy is deeply important to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, visit our studio, or book or purchase services through Mariana Tek.
This Privacy Policy applies to our website and our mobile app.
1. Information We Collect
We collect the following information:
• Name, physical mailing address, email address, phone number, and date of birth
• Booking and membership information, including reservations, attendance, membership or package details, purchase history, cancellations, and communications with us.
• Billing & Financial Data: Credit card numbers, debit card numbers, and transaction history (processed securely via our third-party merchant).
• Health and Wellness Information: Relevant physical health conditions, injuries, pregnancies, or medical clearances you voluntarily share to ensure your safety during group or private Pilates sessions.
• Technical and Usage Data: IP addresses, browser types, cookies, and behavior analytics captured automatically when you browse our website.
2. How We Use Your Information
We use the data we collect for:
• Service Delivery: Managing bookings, processing payments, tracking membership renewals, maintaining attendance history and maintaining communication preferences and consents.
• Instructional Safety: Tailoring Pilates modifications to align with your physical or medical requirements.
• Communicating regarding inquiries, appointments and class updates or cancellations via SMS text or email.
• Marketing: Informing you of studio workshops, retail sales, or promotions (you may opt-out of marketing emails at any time).
3. Information Sharing and Third Parties
We do not sell, rent, or trade your personal information. We only share your data with trusted third-party vendors required to operate our studio, including:
• Studio Management Software: Platforms used to schedule classes and handle customer profiles.
• Payment Gateways: Standard encrypted merchant services. We do not store full raw credit card information on our local studio servers.
• SMS aggregators and providers to deliver messages that you consented to receive.
• Legal Obligations: If required by New York State or federal law enforcement to comply with a valid legal mandate.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. New York SHIELD Act & Data Security
In compliance with the New York Stop Hacks and Improve Electronic Data Security (SHIELD) Act, we maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against data breaches or unauthorized access. While we implement rigorous standard security practices, no transmission of data over the internet can be guaranteed as entirely full proof.
5. Text Messaging (SMS) Consent
If you opt-in to receive SMS messages, you agree to receive text messages regarding appointment reminders, schedule changes, class updates and studio promotions.
Promotional messages will not be sent unless you have given specific consent.
Standard message and data rates may apply.
Your phone carrier data will not be shared with third parties for marketing purposes.
You can reply "STOP" to any text message at any time to opt-out.
We comply with all applicable laws including the federal Telephone Consumer Protection Act.
6. Children’s Privacy
Our website and standard services are intended for individuals 16 years of age or older. We do not knowingly collect personal information from children under the age of 16.
7. Your Rights and Choices
You have the right to review, update, or correct the personal details under your account profile. If you wish to permanently terminate your account and request the deletion of your historical data, please submit your request to us in writing.
8. Videos and Photographs
Kenoo Pilates may sometimes take photographs and videos of our classes for promotional and social media purposes. However, the expressed written consent of Members is required before their recognizable image is used.
9. Third-Party Websites and Services
Our website or booking experience may link to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information. We are not responsible for the privacy practices of third-party services that we do not operate.
10. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices, service providers, or applicable requirements. We will post the updated Policy on our website and revise the “Last Updated” date. Material changes will be communicated as required by applicable law.
11.Consent
By using our website and by using our services, you consent to this Privacy Policy.
12. Contact Us
For any questions regarding this Privacy Policy or your data, please contact us directly:
Kenoo Pilates
206 Pettit Ave, Bellmore NY 11710
Email: kenoo@kenoopilates.com
Phone: +1 (516)206-0962